Feature Guide: Appointments

Reduce no-shows and manage your bookings via text.

Send your booking link to customers and let them choose a time that fits.

How do Appointments work?

To manage appointments with text, simply connect your Google or iCloud calendars to Index. You can even set automated reminders to minimize no-shows. To get started:

    Go to Index > Settings

    Select Appointments

    Follow the Prompts

    Once Appointments are set up, just tap the    icon in the Texting Toolbar to share your booking link or schedule a new appointment with a customer right from the text thread.

    How do Appointments help?

    For starters, using Appointments helps reduce no-shows. Roughly 18% of all appointments scheduled throughout the U.S result in a no-show, and 36% of those appointments are missed simply because customers forgot about them. That’s a lot of lost revenue!

    Index’s Appointments tool empowers your customers to select times that work best for them. And with automated reminders, you can automatically confirm appointments in advance to further reduce no shows.

    Plus, texting is the communication channel your customers prefer. 9 out of 10 consumers say they want businesses to communicate with them via text message, and 89% of consumers say they prefer texting with businesses over any other mode of communication.

    Work from anywhere.

    Work from anywhere.

    With Index, all the tools you need to run and grow your business are accessible from your phone, tablet, and desktop computer. Download the mobile app to take care of business while you’re on the job. Or, login from your desktop to move your work to a larger screen. Start your free 7-day trial today.

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