Feature Guide: Reviews
Get more 5-star customer reviews with timely text reminders.
Index helps you get happy customers to spread the word about your business.
How do Reviews work?
Go to Index > Settings
Follow the Prompts
Add Your Review Links
It’s as simple as that. Once Reviews are set up, just tap the icon in the Texting Toolbar to populate your prewritten message and links, and start requesting reviews from your happy customers.
How do Reviews help?
Your star rating matters to potential customers. And Index makes it easy for you to collect reviews from happy customers via text to improve your star rating. Consider this:
- 93% of consumers say that online reviews influenced their purchase decisions
- 91% of 18-34 year olds trust online reviews as much as personal recommendations
- 80% of consumers say that they only trust a business with 4 stars or more
Streamline customer interactions with Index
The Index app was built specifically for small businesses, with tools to help you communicate faster and more easily with your customers. Try Index risk-free for 7 days.